Terms and conditions

Your use of this website and any product or service contained within constitutes acceptance of these Terms & Conditions. These terms and conditions may be amended at any time by updating this page.

MontyQ Cymru is the trading name of MONTYQ LTD.

Pricing Policy
MontyQ Cymru make every effort to ensure that the pricing and product information displayed on this website is correct and up to date. However, if an error in the pricing of a product is found MontyQ Cymru can not be held responsible as information may sometimes be out of date. The user acknowledges that information, products and services on this website may include errors or inaccuracies.

Vouchers can only be used against items that we have in stock. Vouchers will not be accepted on custom bulk orders placed. 

Postage & Packaging
In the UK MontyQ Cymru normally use Royal Mail's standard delivery service and always obtain proof of posting. MontyQ Cymru aim to despatch all orders within 2 working days. If this is not possible then an email will be sent after your order is received. Please note that MontyQ Cymru cannot be held responsible for local custom or import taxes. Customers outside the EU may be charged by their Customs department once the parcel reaches their country.

MontyQ Cymru never sell or pass on customer details. In addition we do not store customers' credit card details. In fact if you pay online then your payment will be processed by Paypal's secure encrypted system which means that we never even see your credit or debit card details.

MontyQ Cymru use cookies on this website to gather statistics about how visitors use the site and to store browsing information enabling you to use our shopping cart and checkout.  By using our website you agree that we can place cookies on your device e.g. computer.  If you would prefer not to have cookies placed on your device then you can change your settings under Internet Options of your browser.

Full payment for the MontyQ Cymru goods that you order must be received before your order can be accepted. Once payment has been received a confirmation of your order will be sent by email to the email address provided by yourself. Our acceptance of your order brings into existence a legally binding contract between us. Please check this confirmation email carefully and notify us immediately by email if there are any errors.

We reserve the right to cancel the contract between us if:
- we have insufficient stock
- we cannot deliver to your area
- one or more of the goods you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers.

If we have to cancel your contract we will notify you by email and will re-credit to your account any sum deducted by us from your credit card within 30 days of your order. We will not be obliged to offer any compensation for any disappointment suffered.


If for any reason you’re unhappy with your purchase we will refund any goods returned within 14 days of receipt, as long as it is returned in its original state, unworn and in a resalable condition with all tags attached. Proof of purchase is required. Goods are returned to MontyQ at your own expense. Please contact us via email on: info@montyqfashion.co.uk to obtain a return instructions.

This does not affect your statutory rights.

All Goods should be returned to:

MontyQ Ltd, Lavender House, Berrington Villas, Ystradowen Swansea, SA9 2YL, United Kingdom.


Standard 48 hour: £4.50, 0.50 for each additional item, 1-2 working days

Next Day: £8.90, £1.00 for each additional item, excludes weekends and bank holidays

Next Day Saturday: £12.00, excludes bank holidays

Next Day Orders must be received before 1.30 pm. 

EU: £11.00 - for each additonal item: £2.00, 5-7 working days

Rest of the World: £14.00, £7.00 for each additional item, 10-13 working days

Next Day delivery is not available to outside the UK and the following areas:

Northern Ireland, Isle of Man, Channel Islands, Republic of Ireland and BFPO. Please see below for list of postcodes where we are unable to deliver next day.

IV3 - 28, IV30 - 32, IV36 - 40, IV52 - 54, IV63, KW1 - 14, PA27 - PA38, PH5 - PH41, PH49 - PH50, HS, IV41 - 49, IV51, 55 & 56, KA27 & 28, KW15 - 17, PA20, PA41 - PA49, PA60 - 78, PH42 - 44, ZE.

For any other countries please contact us at info@montyqfashion.com for special rates.

Liability Disclaimer 
The entire liability of MontyQ Cymru for any claim shall not exceed the price of the products supplied by MontyQ Cymru. Every effort has been made to ensure that this website is free from any computer viruses or similar. However MontyQ Cymru or their agents cannot be held responsible for any damage or loss incurred by using this website.

In no event will MontyQ Cymru, their employees, contractors, suppliers, agents, affiliates or assigns be liable to ANY party for any indirect or direct or consequential or incidental costs arising out of or in connection with this agreement, web content or website links.

Third Party Links 
MontyQ Cymru are not be responsible nor liable for your use of any other websites which may be accessed via links within this website. MontyQ Fashion is not responsible for their content. Any such links are provided as a service to users of this website and their inclusion in this website does not constitute an endorsement by MontyQ Cymru.

Intellectual Property 
The MontyQ Cymru website, content, imagery and text cannot be copied or edited without our express prior written permission. All our designs are protected by copyright.

Company Registration
MontyQ Cymru is the trading name of MONTYQ LTD which is a registered limited company in England & Wales with the registration number 08189537.  Our registered address is MontyQ Ltd, Lavender House, Berrington Villas, Ystradowen, Swansea SA9 2YL.  This is a correspondence address only.

Governing Law 
These Terms and Conditions shall be governed by and construed in accordance with English law.

Disputes arising in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the English courts.